Melanie McLagan Founder and Managing Partner


Melanie McLagan is the Founding Change Agent of Impetus3. Formerly a Director in KPMG’s Management Consulting practice leading the Operational Transformation and Lean Process group, Melanie has worked with clients across Canada, the US and UK in the financial, consumer, corporate and public sectors.

Prior to joining KPMG, Melanie worked at Xerox Corporation where she was appointed by the CEO to redesign and drive change. Today, She is a highly sought after mentor and coach in strategic operational change and design thinking with the art of facilitation. A certifed Lean Six Sigma Black Belt for 15 years, combined with years in operations management, culture change and business process improvement leadership and consultation (success & stalls)  inform her recommended approach for clients.

Melanie created and popularized the Think.Know.Prove.™ for funnelling diverse experience and opinion down to aligned points of focus, with a resulting bias for action in all participants from the 100s of organizational teams and leaders she has facilitated. She has since partnered with a Microsoft Technology Implementor to create a knowledge repository and platform/app to further aid clients to embed a repeatable interaction "Good Meeting" model. Release planned for late 2019 in test phase.

Her passion is to help executives and employees effect powerful changes that make their businesses and experience more profitable and equipped to thrive.

E D U C A T I O N   &  Q U A L I F I C A T I O N S
  • Master of Business Administration, Executive MBA 
  • Hons. Bachelor of Arts, Sociology specializing in small group interactions/communications
  • Certified Trainer, KPMG Lean Academy, (Cardiff University-LERC, UK), Lean Fundamentals
  • Certified Lean Six Sigma Black Belt, Xerox Corporation, Rochester N.Y. and George Group U.S.A. 2003 
  • Lean Six Sigma DMEDI (Design for Lean Six Sigma) specialized training, 2005 and IDEO Design Thinking method specialty 


Get in touch with Melanie at 416.845.6228
or follow her on Linkedin or twitter @eclecticMel


“I created Impetus3 to help my clients get
where they need and want to go faster.
We do this by facilitating and teaching the power
of rethinking process design and problem solving.”

Melanie Mclagan
Founding Change Agent, Impetus3

The Impetus³ team includes a network of specialized consultants 

Our Associate network of co-facilitators, coaches, business analysts and business architects
are engaged as needed to support our clients.

The Impetus³ Associate Network includes:



Patrick Sue BMath, CMC

A certified management consultant specializing in business architecture and business transformation planning, who provides guidance for clients in their transformation journeys. To this end, Patrick delivers target operating model designs and implementation roadmaps that are the basis of initiatives to move the organization from current to the requisite state of capability for fulfilling new business strategies. A key element of his planning approach is the use of value models to demonstrate how transformation initiatives contribute to the achievement of strategic objectives. He has assisted numerous organizations from those in start-up mode, to large, well established ones, in making strategic changes in an area of focus.

Natalia Lobach MBA, PMP

Natalia Lobach is the founder and principal consultant at Charthouse Advisory Services.  Natalia has 20 years of experience in the Health and Public Services industries in Canada and has advised executives and CEOs to successfully implement strategy and manage change.  She is adept at taking strategy as an output of board governance and turning it into results in organizations by building structure, mobilizing people and helping leaders successfully manage change. Natalia's approach to change helps leaders quickly mobilize their people in a new direction and deliver results.  Natalia has a Master of Business Administration from the Schulich School of Business at York University and a Bachelor of Science in Health Studies from the University of Waterloo.

Paul Lyons P. Eng


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